Emily offers a wide range of workshops in a variety of settings.  A more comprehensive list will appear here shortly. 

Collaboration

Using group discussions and activities participants grow to know themselves and how to collaborate more effectively on group projects.
 

Diversity

Emily creates interactive activities that show rather than teach what diversity brings to an organization or endeavor.

 
Customer Service

Training in reliable responses to turn around customer situations.  Soliciting stories, developing effective replies and using role play to rehearse these phrases so they become automatic.  Emphasis on responses theat create a genuine connection with the customer.